Dental Receptionist - Onehunga

As our Receptionist the main purpose is to ensure our patients are made to feel welcome and have a positive dental experience, while supporting the team.  

About the practice and the role:

• Full time permanent with some flexibility in hours. No weekend work required.
• 4 chair general practice with modern equipment
• Experienced team of clinicians and support staff
• Knowledge of EXACT and Xero software will be helpful, but training can be provided
• Duties to include:
  • Manage all front desk operations, greet patients, maintain patient records and accounts
  • Efficiently manage appointment bookings and maintain a full appointment book
  • Phone and email management, along with patient recalls
  • Pre and post dental care for patients
  • Understand the workings and liaise with ACC, WINZ and MOH
• Remuneration: Market rate and based on experience and includes car park

About you:

• Minimum of 1 year experience in customer service/reception is required
• Previous dental and administrative experience essential ( it would be great if you had some experience as a Dental Assistant as well, but not necessary)
• Committed to a long term position in the team
• You'll be friendly, motivated, with a positive attitude and good work ethic
• Well presented, organised, reliable and punctual
• Excellent proficiency in written and spoken English, communication and interpersonal skills
• Strong customer service skills with exceptional telephone manner
• Able to multitask, think on your feet and prioritise tasks
• Good attention to detail
• You should be eager to learn, willing to be coached, show initiative, and demonstrate a high level of self-responsibility.

Please note: Applicants for this position must have NZ residency or a valid NZ work permit.