We're searching for an experienced Receptionist to join this busy, friendly team.
About the practice and the role:
- Full time (Monday - Friday)
- Well established modern practice in Ponsonby
- High end practice with modern equipment
- Large loyal patient base
- Multi chair practice with a friendly and collaborative team of experienced dentists, hygienists and support staff
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Treatments include: general and emergency dentistry, orthodontics (fixed, removable and clear aligners), oral surgery,
endodontics, and fixed prosthodontics
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Responsibilities include:
- meet and greet all visitors
- responding to phone and email communications
- book appointments
- take payments and set up financial payment plans
- general admin support
- assist with special events
- maintain organised and tidy reception area
- manage social media and marketing
- ensure smooth running of team
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Remuneration: $30-$35 per/hour depending on experience and skill set. Other benefits include professional development
opportunities and free dental care
About you:
- Previous experience in a customer facing role (i.e. similar reception or administrative role)
- Previous dental experience essential
- Proficient with MS and good knowledge of Exact software an advantage
- If you have clinical experience then that's a bonus
- Excellent customer service skills and a friendly, welcoming demeanor
- Strong organisation and time management abilities with the capacity to multitask
- Great communication and interpersonal skills
- Attention to detail and a high degree of accuracy
- Passion for marketing and development of social media platforms
- Passionate about providing a superior patient experience
- Keen, mature and motivated
- Long term aspirations to learn management
- Enjoy working in a collaborative team environment