Front Office Coordinator/DA - Porirua

Our ideal candidate will have experience in the dental or medical industries, and will display quality customer service and support our clinicians to excel.

About the role:

• Key team member for greeting patients and answering patient enquiries
• Scheduling appointments, managing the appointment book to support efficient use of time
• Some Dental Assistant duties on an ad hoc basis to help with leave coverage - training to be provided
• Collecting payments, monitoring accounts and supporting clinicians to ensure treatment is booked and carried out
• Displays empathy and appreciates the importance of confidentiality
• Ensuring that payments are collected from third parties such as ACC
• Ordering office supplies
• Great team made up of dentists, dental assistants, and hygienists 
• Offering patients general, cosmetic, orthodontic, and restorative dentistry
• Well established practice with modern equipment and further improvements in the future
• Fun work environment
• This can be a full time, part time permanent or fixed term role - depending on the candidate

About you:

• Positive attitude and embraces improvement
• Experience with Exact dental software, and MS Office
• Dental Assistant experience a bonus
• Able to prioritize and deal with interruptions
• Flexibility in hours is preferred. Typically a full time Monday-Friday role, but we're open to part time for the right person
• Supportive to our clinicians and the team
• Excellent communication and interpersonal skills
• Customer service focus
• Ability to listen 
• Thrive in a fast paced environment