Practice Manager - East Auckland

Location: East Auckland
Employment Type: Permanent
Job Reference: 3741797
Job Experience: Previous dental experience essential

We are looking for an experienced dental professional to join us as a Practice Manager. 

About the practice and the role:

  • We are a family oriented dental practice with lovely staff and team of dentists and hygienists. Only one practice to manage, no need to run around different branches and only a handful of staff to manage.
  • Busy 3-chair practice
  • Immediate start
  • Full time

Duties include: staff management, stock control, ordering, practice compliance and protocols, patient recalls, payment collection, staff roster and monthly meetings, marketing, ensuring practice is compliant with statutory regulations.

  • Day to day running of practice
  • Practice protocols, compliance, maintenance,  management, recruitment. 
  • Training and supervision of administrative and clinical staff (DAs)
  • Liaises with ACC, Ministry of Health, insurance companies and third parties
  • Optimize patient satisfaction, provider time, and treatment room utilization 
  • Protects patients, staff and business confidentiality of medical, personal, and financial information
  • Patient recall, reactivation and reporting
  • Knowledge of Human Resources and Health & Safety in dental practice
  • Ensures accounts are managed accurately and efficiently, follow up on overdue accounts and late payments
  • Maintains operations by following policies and procedures, reporting any needed changes
  • Updates staff records, performance management, developing employee rosters, and conducts regular staff meetings 
  • General and local area marketing and promotions, and monitors business growth and data analysis 
  • Interacts with patients and addressing any concerns or complaints
  • Works as a team to ensure the practice runs efficiently, effectively and meets objectives
  • Maintains facility and equipment in accordance with hygiene and safety regulations 
  • Committed to a long term role
  • Can use Exact software
  • Fill in for DA/Reception on ad hoc basis
  • Remuneration is based on experience

 About you:

  • You'll have worked in a New Zealand dental practice before, possibly as a dental assistant or receptionist
  • Knowledge of dental industry - both clinical and non-clinical
  • Excellent communication (written and verbal) and interpersonal skills
  • Enjoys being part of a collaborative team
  • Flexible, friendly and approachable
  • Strong decision-making and time management skills
  • Good interpersonal and communication skills
  • Natural leader



NOTE:

Are you interested in this job? Then contact Toni to find out more. All clinical candidates need to be registered with the Dental Council of New Zealand (DCNZ).

Related Jobs

Practice Manager - North Shore, Auckland
16 Jan

Practice Manager - North Shore, Auckland

We're searching for an experienced dental professional looking for a new challenge as a Practice Manager.




Read More Read More
DA/Receptionist - North Shore
16 Jan

DA/Receptionist - North Shore

Single chair dental practice looking for an experienced dental assistant/receptionist




Read More Read More
Dental Assistant  - Te Awamutu
15 Jan

Dental Assistant - Te Awamutu

Experienced dental assistant for full time role




Read More Read More