Practice Manager - East Auckland

Location: East Auckland
Employment Type: Permanent
Job Reference: 3741797
Job Experience: Previous dental experience essential

We are looking for an experienced dental professional to join us as a Practice Manager. 

About the practice and the role:

  • We are a family oriented dental practice with lovely staff and team of dentists and hygienists. Only one practice to manage, no need to run around different branches and only a handful of staff to manage.
  • Busy 3-chair practice
  • Immediate start
  • Full time

Duties include: staff management, stock control, ordering, practice compliance and protocols, patient recalls, payment collection, staff roster and monthly meetings, marketing, ensuring practice is compliant with statutory regulations.

  • Day to day running of practice
  • Practice protocols, compliance, maintenance,  management, recruitment. 
  • Training and supervision of administrative and clinical staff (DAs)
  • Liaises with ACC, Ministry of Health, insurance companies and third parties
  • Optimize patient satisfaction, provider time, and treatment room utilization 
  • Protects patients, staff and business confidentiality of medical, personal, and financial information
  • Patient recall, reactivation and reporting
  • Knowledge of Human Resources and Health & Safety in dental practice
  • Ensures accounts are managed accurately and efficiently, follow up on overdue accounts and late payments
  • Maintains operations by following policies and procedures, reporting any needed changes
  • Updates staff records, performance management, developing employee rosters, and conducts regular staff meetings 
  • General and local area marketing and promotions, and monitors business growth and data analysis 
  • Interacts with patients and addressing any concerns or complaints
  • Works as a team to ensure the practice runs efficiently, effectively and meets objectives
  • Maintains facility and equipment in accordance with hygiene and safety regulations 
  • Committed to a long term role
  • Can use Exact software
  • Fill in for DA/Reception on ad hoc basis
  • Remuneration is based on experience

 About you:

  • You'll have worked in a New Zealand dental practice before, possibly as a dental assistant or receptionist
  • Knowledge of dental industry - both clinical and non-clinical
  • Excellent communication (written and verbal) and interpersonal skills
  • Enjoys being part of a collaborative team
  • Flexible, friendly and approachable
  • Strong decision-making and time management skills
  • Good interpersonal and communication skills
  • Natural leader


Are you interested in this job? Then contact Toni to find out more. All clinical candidates need to be registered with the Dental Council of New Zealand (DCNZ).

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